hp777's Privacy Policy

This Privacy Policy ("Policy") sets out the rules governing the handling of personal information between the hp777 platform ("we", "our", or "hp777") and its users ("you" or "user"). hp777 is an online entertainment and sports betting platform in Bangladesh, operated at https://hp777.mom.

When you browse the hp777 website, create an account, or use any of our services, you are considered to have accepted the terms of this Policy. Please read this document carefully and in full.

This Policy applies to hp777's main website, its mobile-optimized version, and any related services we operate. We have no control over third-party websites or services, and we are not responsible for their privacy policies.

This Policy applies to all of the following:

• All active and inactive members registered on the hp777 platform.
• Anyone who browses the website without creating an account.
• Anyone who contacts our support team.
• Anyone who takes part in our promotions or any other activities.

Only those aged 21 or above may use hp777's services. If information belonging to a minor is collected, it will be deleted immediately.

3.1 Information You Provide Directly

Information you provide yourself when creating an account or using our services:

• Full name and date of birth.
• Mobile number and email address.
• Information related to banking and mobile financial services (bKash, Nagad, Rocket, Upay).
• Documents required for identity verification (national ID card, etc.).
• Information exchanged when contacting the support team.

3.2 Automatically Collected Information

When you use the site, certain information is collected automatically through technical means:

• IP address and device type.
• Browser and operating system information.
• Your activity on the site — which pages you visited and how long you stayed.
• Login and logout times and location data.
• Information obtained from cookies and similar tracking technologies.

3.3 Information Received from Third Parties

For identity verification, fraud prevention, and payment processing, we may also receive certain information from trusted third parties. In such cases, data sharing is always conducted in accordance with applicable law.

hp777 uses your information for the following purposes:

• Account management: Creating, verifying, and securing accounts.
• Transaction processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Service improvement: Analysing user experience to improve the quality of the site.
• Customer support: Resolving issues via 24/7 live chat and email.
• Security and fraud prevention: Detecting and preventing suspicious activity.
• Legal compliance: Adhering to applicable laws and regulations.
• Personalised experience: Displaying content and offers based on your preferences.

hp777 may share information in the following limited circumstances:

• Service provider partners: Trusted organisations that assist with payment processing, technical infrastructure, and fraud prevention — only the minimum necessary information, and under strict confidentiality agreements.
• Legal obligations: Information may be disclosed in compliance with court orders, requests from investigative authorities, or applicable law.
• Business changes: In the event of a merger or acquisition, information may be transferred after notifying users in advance.
• With your consent: Specific information may be shared if you have given explicit permission.

hp777 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Cookies We Use

• Essential cookies: Required for the site to function properly — login sessions, security tokens, etc. These cannot be disabled.
• Functional cookies: To remember your preferences — language selection, game settings, etc.
• Analytics cookies: To understand which parts of the site are used most — these do not identify you personally.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to stop working properly.

hp777 uses industry-standard security technology to protect your information:

• SSL Encryption (SSL/TLS): All data exchanged between your browser and our servers is encrypted.
• Data encryption: Sensitive information stored on our systems is kept in encrypted form.
• Access controls: Only authorised staff can access user information, and only as needed.
• Regular audits: Systems are reviewed regularly to identify security vulnerabilities.
• Two-factor authentication: An additional verification layer is provided to protect your account.

hp777 does not retain your information longer than necessary. Retention policies for specific cases are as follows:

• Active accounts: Full information is retained for as long as the account remains active.
• Closed accounts: Information required to meet legal obligations may be retained for a set period after an account is closed.
• Transaction records: Financial transaction records are retained in accordance with legal requirements.
• Support communications: Records are kept for a reasonable period after a matter is resolved.

Every hp777 user has certain fundamental rights over their own information:

9.1 Right to Access

You may request a copy of the personal information we hold about you at any time. This request can be made through the support team.

9.2 Right to Rectification

If any information we hold about you is incorrect or outdated, you have the right to request a correction. This can be done via account settings or by contacting the support team.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, this right may be limited where legal obligations apply or where a dispute is ongoing.

9.4 Right to Object to Processing

You have the right to object to your information being used for marketing or profiling purposes. In such cases, we will review your request and take appropriate action.

9.5 How to Submit a Request

To exercise any of the above rights, send a message to our 24/7 live chat or email us at [email protected]. We will process your request as quickly as possible.

hp777 processes transactions through Bangladesh's popular mobile financial services — bKash, Nagad, Rocket, and Upay. We take the utmost care when exchanging information with these platforms.

• Payment information is never stored in full directly on our servers — only the necessary reference numbers are retained.
• All financial transactions are conducted through encrypted connections.
• Suspicious transactions are automatically flagged for review.
• The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000 — transactions outside these limits are not permitted.

To keep your account secure, never share your payment PIN, password, or OTP with anyone. No hp777 staff member will ever ask for this information.

hp777 strictly enforces a 21+ age policy. Only those aged 21 or above may create an account and use our platform.

• Age is verified at the time of registration.
• If a user is found to be under 21, their account will be closed immediately and their information will be deleted.
• No information is knowingly collected from minors.

To learn more about responsible gaming, please read our Responsible Gaming page.

hp777 reserves the right to review and update this Privacy Policy from time to time. Changes may occur due to changes in the scope of services, adoption of new technologies, or legal requirements.

• Users will be notified of significant changes via email or platform notification.
• Minor changes will only be updated on this page.
• Continued use of the service after any changes will be taken as your acceptance of the updated Policy.

You are therefore advised to visit this page regularly. If you object to any change, stop using the service and contact the support team to close your account.

This Privacy Policy is drawn up and operated in accordance with the applicable laws and regulations of Bangladesh. Any disputes will be resolved under the legal framework of Bangladesh.

This Policy has been written in Bengali and the Bengali version shall be considered authoritative. Where translations in other languages exist, the Bengali version shall take precedence.